Liam & Associates
Liam & Associates
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    • Home
    • Our Services
      • Car Sales Events
      • Finance Retention Calls
      • Training & Coaching
      • Consultancy Service
      • Management Cover
      • Lost Sale Recovery
      • Mystery Shop Programme
    • Our Story
    • Testimonials
    • Contact Us

  • Home
  • Our Services
    • Car Sales Events
    • Finance Retention Calls
    • Training & Coaching
    • Consultancy Service
    • Management Cover
    • Lost Sale Recovery
    • Mystery Shop Programme
  • Our Story
  • Testimonials
  • Contact Us

Finance Retention Calls

Strengthen Relationships and Retain Customers with Our Finance Retention Call Service

At Liam & Associates, we understand that retaining customers is just as important as acquiring new ones. That’s why we offer a specialised Finance Retention Call service to help you maintain strong relationships with your existing customers, increasing loyalty, revenue, and repeat business.


Why Choose Our Retention Call Service?


Our team of highly trained professionals has extensive experience in customer retention. Equipped with deep industry knowledge and advanced communication skills, we engage with your customers in a structured and professional manner.


We focus on addressing customer needs and concerns, ensuring their satisfaction while positioning your dealership as their preferred choice. Our goal is to convert opportunities into appointments before your customers even consider the competition.


Tailored to Your Business Needs


We understand that every business and customer base is unique. That’s why our Finance Retention Call service is fully customised to meet your specific requirements:


  • Customer-Centric Approach: We design a personalised plan that aligns with your business goals, customer profiles, and budget.
  • Strategic Communication: Whether your customers have 3 months, 6 months, 12 months, or even 18 months left on their current agreements, we communicate proactively to secure their continued loyalty.
  • Transparent Reporting: Receive regular, detailed reports and analysis of our retention call outcomes, providing actionable insights to refine your retention strategy.


The Benefits of Partnering with Liam & Associates


  • Increase Customer Loyalty: Strengthen relationships with your existing customers and ensure they return to your dealership for future needs.
  • Boost Revenue: Retaining customers is more cost-effective than acquiring new ones. Our service drives appointments and increases repeat business.
  • Stay Ahead of the Competition: Proactive retention prevents customers from considering competitors, keeping your dealership top of mind.
  • Expert Support: Our experienced team handles every call with professionalism and care, representing your brand with excellence.


Retain and Grow Your Customer Base


Don’t let customer retention challenges slow your business growth. Let Liam & Associates manage your retention calls, converting prospects into appointments and ensuring your customers remain loyal to your dealership.


Contact us today to learn more about our Finance Retention Call service and schedule your first campaign. Together, we’ll help your business thrive by securing the loyalty of your most valuable asset  — your customers.

72% of those customers we speak with book an appointment to explore their options to replace their current vehicle.

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