At Liam & Associates, we understand the importance of retaining customers. That's why we offer a specialised service that focuses on making retention telephone calls to your current customers. Our goal is to help you maintain and strengthen your relationships with your clients, which can lead to increased business and revenue.
Our team of highly trained and experienced professionals are experts. They are equipped with the knowledge and skills necessary to understand your customers' needs and concerns. During retention telephone calls, our team will work to address any issues or concerns that your customers may have and provide them with the information and resources they need to continue doing business with you.
Our retention telephone calls service is tailored to meet the unique needs of your business. We will work with you to create a customised plan that takes into account your specific customer base, business goals, and budget. Our team will also provide you with regular reports and analysis of the results of our retention calls, which will help you make informed decisions about your customer retention strategy.
For customers with 3 months, 6 months, 12 months or even 18 months left of their current agreement let us communicate with them in a professional and structured manner to convert that prospect into an appointment before they have an opportunity to migrate to the competition.
Don't let customer retention be a problem for your business. Contact us today to learn more about our finance retention telephone calls service and to schedule your first call.
72% of those customers we speak with book an appointment to explore their options to replace their current vehicle.
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Our New Car Sales Events help dealerships sell an unusually large number of vehicles in a short period of time.
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